Shipping Policy

Thank you for choosing Forge Work Supply. We’re committed to fast, reliable delivery and clear communication every step of the way. Below you’ll find everything you need to know about how we handle shipping.

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Shipping Costs
✔ Free shipping on all orders within the continental United States.

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Order Cut-Off Time
🕕 Orders placed by 5:00 PM MST (Monday–Friday) will begin processing the same business day.

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Processing & Delivery Timeline

• Processing Time: Orders are typically prepared and dispatched within 1–2 business days.

• Delivery Time: Most orders arrive within 4–7 business days after shipping.

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Shipping Method
We partner with trusted freight carriers for dependable delivery, including curbside service for larger items. If your order requires freight delivery, we’ll reach out directly to coordinate an appointment. Be sure to provide an accurate phone number during checkout so we can schedule your delivery without delay.

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Order Confirmation & Tracking
After placing your order, you’ll receive a confirmation email verifying receipt and payment. Once your order ships, we’ll send a second email containing your tracking number and link so you can follow its progress in real time.

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Need to Change Your Shipping Address?
Please contact us within 24 hours of placing your order if you need to update your shipping details. We’ll do our best to make the change before your order is processed.

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Order Cancellations
You may cancel your order anytime before it ships for a full refund. If the order has already been dispatched, please refer to our Return Policy for next steps.

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Damaged or Incorrect Items
We inspect all items before they leave the warehouse, but if your order arrives damaged or incorrect:

• Contact us immediately.

• Take photos of the damage or issue.

• We’ll resolve it quickly—either through a replacement, refund, or return label at no cost to you.

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Still Have Questions?
We’re always here to help. For further support, get in touch with our customer service team:

Forge Work Supply

📞 Phone: 833-448-3346
📧 Email: support@forgeworksupply.com
📍 Address: 15411 W Waddell Rd Surprise, Arizona 85379