FAQs

Frequently Asked Questions

Got questions? We’ve got answers. If you don’t see what you’re looking for, feel free to reach out—we’re here to help.

When will my order ship, and how long will delivery take?
Shipping times may vary depending on the manufacturer, but most orders are processed within 1–2 business days—some even ship out the same day. Delivery typically takes 4–7 business days. If a longer lead time applies, we’ll note it clearly on the product page. We pride ourselves on delivering some of the fastest shipping times in the industry.
What forms of payment do you accept?
We accept all major payment methods, including:
  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
What’s your return policy?
We stand by our 30-Day Money-Back Guarantee. If you're not fully satisfied, you can initiate a return within 30 days of delivery. You’ll find the full return policy linked in the footer of our site.
Can I cancel my order?
Absolutely. You can cancel for a full refund as long as your order hasn’t shipped yet. To request a cancellation, contact us immediately at support@forgeworksupply.com. Once the order has shipped, our standard return policy applies.
What if my item arrives damaged?
Please inspect your package upon arrival. If there’s visible damage—even to the outer box—note it on the delivery slip. If you're unable to open it immediately, write “possible damage” next to your signature. For damaged items, send photos to support@forgeworksupply.com, and we’ll quickly arrange a replacement or refund.
How do I place an order?
  1. Click “Add to Cart” on your selected item.
  2. Proceed to checkout and enter your shipping and payment details.
  3. Submit your order.
Prefer ordering by phone? Call us at 833-448-3346 and our team will take care of you.
How will I know when my order ships?
  1. An initial confirmation when your order is placed.
  2. A shipping notification with tracking details once your order leaves the warehouse.
In the rare case an item is backordered or sold out, we’ll contact you within one business day to offer an update or alternative.
Will I get an email confirmation?
Yes. Every order triggers an automatic confirmation to the email you provide. Be sure to enter your email address accurately. We recommend saving the confirmation for your records.
Do you charge sales tax?
We’re based in Arizona. Sales tax is only applied to orders shipping within Arizona. If you're outside the state, no sales tax will be charged—potentially saving you a significant amount.
Can I make changes to my order after placing it?
Yes, changes can be made before your order ships. Just email us at support@forgeworksupply.com with your request. If the change affects pricing, we’ll either issue a refund or send you an updated invoice to complete the difference. For fast assistance, call 833-448-3346.

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